On-line accommodation reservation is now available here.

For specific questions regarding accommodation, please contact:

Hotel rooms at special Congress rates are being held for congress participants and their families in various hotels of different categories in the vicinity of the Congress Venue, within the Cité Internationale. But there will be no shuttle services provided by the congress between the congress hotels and the Cité Centre de Congrès.

A PAYMENT of the FULL STAY will be requested for all hotel reservations. It will be automatically deducted from the total amount of your hotel bill when leaving.

Room reservation will be made upon availability on a first come, first served basis.


HOTELS ROOM CATEGORY SINGLE ROOM (Breakfast and tax included)

DOUBLE ROOM (Breakfast and tax included)

4* - Crowne Plaza Lyon Cité Internationale 

Standard 242.50€ 264.50€
3* - IBIS Lyon Caluire Cité Internationale  Standard

105.65€ on 11/09 & 12/09

80.65€ on 13/09


115.65€ on 11/09 & 12/09

90.65€ on 13/09


Any enquiries or requests for additional information, modifications or cancellations to room reservations should be addressed to MCI in writing via email to Please do not contact the hotel directly.

MCI acts as an agent for accommodation bookings and LHA 2019 accepts no responsibility for any recommendations given or any transactions made.


For hotel bookings, a deposit payment covering the full stay is required with your reservation. Your booking will be confirmed upon receipt of your hotel deposit. This prepaid deposit will be deducted from your final hotel bill when checking out from the hotel.


As liquidated damages, cancellation charges are calculated on projected charges (per hotel, per night, subject to all applicable taxes). In the event of total or partial cancellation of unused rooms in the block.

Other accommodation options via our Partner Expedia may be available online and are subject to different terms and conditions.


Hotel Ibis Lyon Caluire Cité internationale
  • In the event of accommodation cancellation up to Thursday 11 July 2019, 50% of the total amount due is non-refundable
  • After this date, no refunds will be possible


Hotel check-in time is 15:00. Should you wish to check-in earlier, extra costs may apply.
If arriving after 20:00, please notify MCI Suisse SA in advance.
Check-out time is 12:00. Should you wish to check-out later, extra costs may apply.

Early check-ins and late check-outs cannot be guaranteed free of charge.


In case of no-show (if you do not check-in on your confirmed arrival date as per your hotel voucher), the hotel will only keep the number of room nights guaranteed during the booking process. For bookings guaranteed for one night only, the remaining nights will automatically be released to the hotel. The hotel will do its utmost to accommodate you should you arrive at the hotel at a later date. For bookings guaranteed for the full stay, the room will be kept for the number of nights booked.

Should you be informed of any delay/late check-in or cancellation, please inform MCI as soon as possible.


Potential additional incidentals, such as mini-bar, telephone or additional room-nights are to be settled directly to the hotel by each individual guest when checking out.




  • Credit card:

Only Eurocard/MasterCard, Visa and American Express are accepted. Please note that the merchant name that would appear on your credit card statement would be “MCIFrance".

  • Payment by personal cheques are not accepted.


  • Bank transfer – please make your payment to:

MCI FRANCE, 25 Rue Anatole France, 92300 Levallois-Perret, France
CREDIT LYONNAIS – Agency: Le Crédit Lyonnais – Direction Entreprise – 19
Boulevard des Italiens 75002 Paris, France
Bank code : 30002 - Sort code : 05666 – Account : 0000060133P – Key : 15
BIC : CRLYFRPPXXX – IBAN: FR91 3000 2056 6600 0006 0133 P15

All payments are to be made in Euros (EUR). VAT may increase without notice and any such change will be reflected in final rates.

Please indicate the participant's name, identifier and “LHA 2019” on ALL payments (for example, LHA19-I/XX). All costs are to be borne by the ordering customer. Please note that payments made by bank transfer could be subject to fees payable to your local bank.

An invoice to be settled upon receipt will be issued upon written confirmation. This invoice will act as a contract, and once issued, the above payment and cancellation conditions will apply.

Full payment of all items is requested when registering (by credit card or by bank transfer). No confirmation or invitation letter will be sent until MCI has received the payment.

After Wednesday, 31 July 2019, only payments by credit card will be accepted.

Modifications and/or new registrations made on-site will require immediate payment (by cash or credit card).

In accordance with DIRECTIVE 2011/7/EU, late payment interest will be charged in the amount of 8% above the European Central Bank’s base reference rate.




For further information on how your data will be used, we invite you to carefully read the Data Protection and Privacy Policy: 


It is recommended that participants obtain adequate cover for travel, health and accident insurance before they depart from their countries. LHA 2019 and MCI as organizers cannot accept responsibility for personal injuries, or loss of, or damage to, private property belonging to the congress’ participants and accompanying persons.

LHA 2019, MCI, Cité des Congrès de Lyon and official hotels are not responsible for either the partial or total non-execution of the contract in the event of accident, natural disaster (either threatened or actual) in war, curtailment or interruption of transportation facilities, threats or acts of terrorism, governmental travel or terrorism advisory, Strikes, Lock out, civil disturbance, the issue of a Travel Warning by the World Health Organization or any other cause beyond the parties' control which prevents the Hotel and /or venue from accommodating the clients of MCI for the event or if for the same reasons the event is cancelled by MCI.

The Organizers may at their entire discretion repay the delegate fee or Service Charge paid by the Delegate or Exhibitor, or part thereof, but shall be under no obligation to repay the whole or part of such Delegate fee or Service Charge, and shall be under no liability to the Delegate or Exhibitor in respect of any actions, claims, losses (including consequential losses), costs or expenses whatsoever which may be brought against or suffered or incurred by the Delegate or Exhibitor, as the result of the happening of any such event.


Registration and/or admittance to the congress shall be limited solely to participants who are 18 years of age or older, due to current health and safety regulations and legislation in effect. Any registration by anyone who is under 18 is unauthorized and in violation of these Terms and Conditions and will automatically result in the forfeit of their registration. You hereby accept that identification is to be provided to congress staff upon request. By registering to the congress or entering the congress you represent and warrant that you are 18 years of age or older, and that you agree to and to abide by all of the Terms and Conditions of this congress.


LHA 2019, the hotel and MCI are not responsible for either the partial or total non-execution of the contract in the event of accident, an act caused by a third party, such as Acts of God including, without limitation, credible threats of natural disaster in the geographic vicinity, war, curtailment or interruption of transportation facilities, threats or acts of terrorism or similar acts, governmental travel advisory, a governmental elevation of the terrorism alert level, civil disturbance, the issue of a Travel Warning by the World Health Organization or any other cause comparable events or disaster beyond the parties' control which prevents the Hotel from accommodating the clients of MCI for the event or if for the same reasons the event is cancelled by MCI.


Should above mentioned offered hotel(s) close between the date the contract was signed and the start of the event, MCI will do its utmost to offer alternative options to the client. If the client confirms such an alternative option, MCI will not be responsible for any difference in rates. Should the client decline the option and book in another hotel outside of MCI’s block, pre-payments made by the client for the closing hotel(s) would be reimbursed by MCI.


As a registered attendee of the congress, you agree to grant permission for LHA and MCI to use your likeness in a photograph or video in any and all of its publications and presentations, including website entries, without payment or any other consideration; to authorize LHA and MCI to edit, alter, copy, exhibit, publish or distribute the photograph or video for purposes of publicizing LHA programs or for any other lawful purpose; to waive the right to inspect or approve the finished product, including written or electronic copy, wherein your likeness
appears; that these materials will become the property of LHA and MCI.


Please visit the following website to check if you require a visa for France.
Citizens of other countries may need a visa. Please contact your travel agent or the nearest France diplomatic authorities for further information. If you should need a visa, please apply early enough to allow sufficient handling time to the authorities.

During the reservation process, please tick the box and fill in the corresponding questionnaire in order to receive your Visa invitation letter. Please note that the VISA invitation letter will only be sent to participants who have paid their reservation fee.

Please note that neither LHA nor MCI will be able to contact or intervene with any Embassy or Consulate office on behalf of a registrant. The invitation letter does not financially or legally obligate LHA or MCI in any way. All expenses incurred in relation to the event and to obtaining a visa are the sole responsibility of the registrant. LHA and MCI do not accept any responsibility for travel, accommodation and/or other costs incurred due to the rejection of a registrant’s visa application.

Hotel may collect, upon check-in from each client a credit card as guarantee for payment.

The hotel may charge or block an amount on the participant’s credit card to guarantee the extras. Each hotelhas its own independent policy.

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